04-16-2008, 10:47 PM
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Personally - I am very happy with their hosting. What is poor about 1and1 is their customer service - it stinks of rotten eggs but hey, I still use them...
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04-17-2008, 07:27 AM
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You comment sums up most companies actually, the one with excellent support are not that good with other things, the one that are good at hosting are not that good at customer support etc.
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04-17-2008, 08:37 AM
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Yep, it is annoying when you have to call these folk. It appears they just make the rules as they go along. If you do not need to call then don't because an easy 2 minute problem could end with you on the phone for 30min, 45 mins etc. Trust me, I know - the experience and pleasure in the early hours of the morning.
Still, as the years have gone by, there is way less need to call them as we get to know their products and how they function.
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