URGENT Possible Con - Webmaster Forums UK SEO SEM Webmaster Community Forum

TheeCommerceConsultant · #1 (**permalink**) 05-22-2008, 03:24 PM

Ok so I have to be careful as to not be sued for liabal.

I have just had a telesales call from a company called New Approach marketing. New Approach Marketing - Instantly front page of Google and websites from £99 + VAT for UK based businesses

According to them they have a business relationship with google where they have bought page one positions (in the sponsored links area) where they will garuntee you page one for one month 24 x 7. It sounds like a massive telesales operation with nothing to back it up, they tried to give me 8 different examples each one of which failed.

Ok so has anyone heard of this company? anyone know if google would ever sell off positions? seems crazy as they could get 15times the amount of money.

I think these guys are going to use geo adwords based on your town, so everytime you search you are there.

Even so if they get away with it they are going to walk away with n times 99 quid, so potentially thousands of pounds on unsuspecting customers.

Sound to good to be true, well it probably..........

Perhaps a warning shot to your clients.

KingPin · #2 (**permalink**) 05-22-2008, 03:33 PM

Lol, I almost fell of my chair laughing when I read " According to them they have a business relationship with google" lol. Quality stuff.

I always educate my clients so when they get silly emails like that, they just delete them or forward them onto me to confirm if they are real or not.

Just bin it. Seriously.

Edit - I just called them and was like "WOW I really like this" and sounded all excited lol.

I love to play games with these jokers

KP

TheeCommerceConsultant · #3 (**permalink**) 05-22-2008, 03:50 PM

No it wasnt an email it was a hard nosed telesales operation, dont worry I am not interested it was just a heads up.

Luckily none of the operators I spoke to had a clue, but they still carried on even after I told them that google does not form that kind of alliance (as far as I am aware).

But by god were they pushy sales men. I am sure they will make a pot of cash of poor unsuspecting sods and suddenly dissapear.

OldWelshGuy · #4 (**permalink**) 05-22-2008, 03:52 PM

Ok you need to call your local trading standards officer, and also the trading standards officer in the town they operate from. You need to report that they are lying.

You also need to contact google and inform them about what is going on, the telephone number for google UK is on my blog Old Welsh Guy The Google Expert UK Google AdWords Telephone Number helpline speak to them and tell them what this company are doing.

TheeCommerceConsultant · #5 (**permalink**) 05-22-2008, 04:39 PM

Good points OWG,

Called Google, to say they are not amused would be an understatement.

To confirm, these guys said they had bought space from google in a partnership agreement and were working with google, essentially passing off. The lovely lady at google confirmed that google do not make these kind of agreements as it would be unfair to other advertisers.

This is the problem in our game, you get people who are completly transparent, hopefully most people here and operations like this who are at their core ........... (fill in the blanks.)

newapproach · #6 (**permalink**) 06-03-2008, 11:40 AM

Hi Guys

As the technical head at New Approach I am disappointed to find you slandering us like this. We are a well established internet marketing company employing Google Certified Advertising professionals

We offer a service to 1000's of clients who see the instant benefits of our service. We do not tie them into a contract, we take things month by month so they can cancel at any time. We have a number of FSA regulated companies so we take compliance very seriously and are probably the only company who record all phone calls as a verbal contract.

If the customer does not see a traffic increase to their site, they cancel. It is a very simple arrangement between us and them.

I do not appreciate us getting bad mouthed on the net when you do not fully understand our company. We do not claim to be affiliated to google in any way shape or form so I suggest that the libellous comments end.

Adwords can be used in many ways - we have ours and you have yours - lets leave it at that.

KingPin · #7 (**permalink**) 06-03-2008, 11:54 AM

"Google Certified Advertising professionals" - So where is the badge on your site?

"established internet marketing company" - That's funny because your domain was registered 2008-03-12 and I have been in this business for many many year ans never heard of you.

Your offering your clients something that does not work.

I called you and here is the convocation....

Me - "So, you actually work with Google do you then?!"
You - "Oh yes sir."
Me - "That must be lucrative. Did you score a deal with Larry and Sergey?"
You - "(flustered) I don't know about that but we do work with Google sir, yes"
Me - "So what do you do sorry?"
You - "Well you know how over ninety per cent of searches are made via Google .."
Me - "Yes?"
You - "Well we can make your company appear at the top for certain words or phrases..."
(lists prices)
Me - "So what you do is Search Engine Optimisation, but without actually mentioning 'SEO' ?"
You - ".... err yes, sir (nervous laugh)"
Me - "And that sounds great. Do you have a standard promotional email explaining those rates etc. ? Shall I give you my email address?"
You - "Erm if I could put you through to my line manager and he can send the email to your address..?"

(a cocky idiot tries too hard to project confidence for a bit and drags out the whole process trying to foster a sense of urgency in me)

You - ".. and just for the record sir we are a legitimate business."
Me - Of course you are. A legitimate SEO business, partnering with Google.

Your company has been reported and I will slander you all day long

KP

TheeCommerceConsultant · #8 (**permalink**) 06-03-2008, 12:09 PM

Quote:

I do not appreciate us getting bad mouthed on the net when you do not fully understand our company. We do not claim to be affiliated to google in any way shape or form so I suggest that the libellous comments end.

Then you really need to train your telesales guys to not over sell what you are doing, at the begining of the conversation they led me to belive that they were phoning on behalf of google.

and I state "We are calling as we are in partnership with google and we can get your site number one when someone searches for your keywords twenty four hours a day seven days a week."

This mate is bullshit for what you are actually offering. You are selling a service that you can not back up and you are trading / passing off as a partner of google, which, you are NOT.

Your company may well be the best company in the world but your telesales guys (the ones I dealt with) are simply not, if you are happy passing of a fictisious relationship with google we will quite simply let the court decide.

When I asked for example every single example I was given on the phone returned NO result in google let alone a top positioning.

What you are doing as far as I can work out is not what you are acutually offering, You are saying you will get someone number one on google, you are using adwords so it is a sponsored listing which was not made clear.

Also your advertising makes you appear as if this will be targeted to google generically, however I suspect you are going to sign people up and then use GEO targeting so that when someone searches their ad appears in their location only making it 'appear' as being on the top of google.

Ok I think that you are

A: Passing off
B: stating you have a relationship certified professionals but no link to your badge.
C: You are over selling a service you are not acutally offering.

I think you are praying on people who do not fully understand what they are getting involved with and you can not back up what you are offering.

All you have managed to do is confirm you are a dodgy telesales operation.

Proove me wrong and I will happily delete the post and issue and appology.

I want to know, Who are your adwords professionals, when did they qualify, proof they work for you in a full time capacity, examples 20 differnt companies with 10 keyword or phrase that is number one 24 / 7 across google.co.uk. I will then monitor it for a 30 day period and see if you are living up to your claims.

If you dont want to be associated with this then you need to retrain your telesales staff without delay.

KingPin · #9 (**permalink**) 06-03-2008, 12:21 PM

Oooo, here we are.

www.jcssupport(.)co(.)uk - Is a site designed by this snake oil company.

Ok, lets break it down SEO style

<title>JCS Cleaning and Support Services Essex</title>
<meta name="description" content="description" />
<meta name="keywords" content="keywords" />

Hmm, not looking promising fella.

The header logo is not a link? - Surely one of your SEO "experts" would have spotted that or asked Mr Google how to do it.

Only two pages? - Hardly no content really.

Now, I'm not a PageRank fan personally so this site having no PR is not an issue to me. Might be to your customer though.

Oh look. In Google.co.uk, your clients website is nowhere to be found for "Support services essex". And there is only 1 PC campaign running. Tut tut, I would have thought Google would have told you about that

Oh oh, but wait!! it gets better. Even for the keyword "Cleaning services essex", guess what? no where to be found. Not even in the sponsored listings.

Seriously, you should tell Google off for not telling you about that.

NewApproach, you certainly live up to your name. Seems like the new approach is just to rip unsavvy web business off.

KP

TheeCommerceConsultant · #10 (**permalink**) 06-03-2008, 12:43 PM

SEO but your site can not even be validated, an error or two would be acceptable but can't be validated!

Markup Validation of http://www.newapproachmarketing.com/ - W3C Markup Validator

link:www.newapproachmarketing.com - Google Search=

Great off page marketing that, better known as link building? really!

site:www.newapproachmarketing.com - Google Search=

A whole three pages! wow you really are good you lot...

Quote:

We're honest ... we won't promise you the world, and leave you empty handed. Every campaign and situation is unique, however our process will always remain the same.

Every situation is unique yet our process will remain the same? erm is that not a contradiction in terms? How can everything be different but you stay the same.

Just out of curiosity how many characters do you think should ethically be used in a meta description?

Quote: