If its and ecommerce site, you need to know the laws of the country you are targeting, you will be suprised just how different laws are even within EU. When I was in Germany last year, I was quite suprised that if you buy and item on a special offer, and the item is not fit for purpose for example a shore that does not fit, you cannot return it and get a refund, in UK you can take any item you bought back to the shop and get a refund I think within 21 days or something like that.



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