uksuperweb.co.uk takes your money

[vicdigi]

UK Superweb directory state "A full refund is given to any website not accepted. A listing normally takes 5/7 days to be reviewed and published within the resource."

We paid for a listing for UK One Way Links in their directory on 29 August. After a couple weeks we contacted UK Superweb. They replied about a week later that their site was to go under refurb and when done in a couple months they would add our site.

A couple of weeks ago I contacted them again and had no reply. I have just contacted them again and in the contact form on their site made clear that the next step was to announce in forums to make webmasters aware of their directory and its behaviour.

Transaction for the value of: GBP 34.08
Description: Business and Local Listing one-time fee
From: UK Superweb
Merchant's cart ID: UKSW001
Authorisation Date/Time: 29/Aug/2007 22:59:01
Transaction ID: 264587432
This is not a tax receipt.

If for any reason you decide to submit, you have been made aware.

[temi]

I am hearing of them for the first time, I will certainly not be submitting my site to their directory.

[moshoey]

This guy I thought was aggressive in his approach to get what he wanted after I informed him that it would take a little longer than usual to review his site. After checking out his site I refused his listing after reviewing it as it had little or no content. Additionally the fact that he had copied some of my own written content for his submit page and mirrored my prices speaks for itself. Checking the way back machine Internet Archive will confirm this.

I must say that out of all the people that have submitted to Superweb and do submit their client websites to Superweb this chap was the first to go in heavy handed. It is not very attractive and did not work; I expect this site will not be around for to long as I have seen this all before in my 10 years since starting Superweb in late 97 early 98.

If anyone is thinking about Submitting to Superweb or has any questions about what is on offer please do call me: Tim Cartledge, 0800 169 3266 or 07766 118900 anytime.

I take my baby, my site, my business very seriously and have never taken any money from anyone in my life for nothing; I'm a worker and always work hard to make things happen from my own effort without harm to others. I work the web by the rules and have never cut corners, period.

For a more recent article about Superweb being a top 30 directory worldwide I found this earlier which was very nice to see supaswag.blogspot.com

The reason for charging £29 + VAT to list a website on Superweb is to cover my time adding it, if there was not a small fee then I would get literally hundreds of submissions each week from sites with little or no content at all. Superweb is about quality not quantity.

Thanks for reading and sorry to this submitter being upset/put-out, as much as I try I cannot always please everyone.

A full refund was given and this is the only person in 10 years that has felt the need to shout about how upset he was over and over again.

[vicdigi]

Been there done that on DP Forums and Iwebtools -

You also agreed to add the site after several months - we demanded a full refund and finally several months later we got it.

Heavy handed - check your submission guidelines - they do not state 3 months.

OH - just to add - for everyone who knows me - they know me as genuine, sincere and honest.

[streetslocal]

did you pay with paypal or card?
If so do a chargeback