Installation problem

[Parsifal]

I get the following message after when running the index.php.




Server error!

The server encountered an internal error and was unable to complete your request. Either the server is overloaded or there was an error in a CGI script.
If you think this is a server error, please contact the webmaster.
Error 500

We'll Have More Soon
03/08/08 17:27:33
Apache/2.2.6 (Win32) DAV/2 mod_ssl/2.2.6 OpenSSL/0.9.8g mod_autoindex_color PHP/5.2.5

Any idea what the problem might be?

Many Thanks in advance.

[jigolo]

Steps to Resolve the 500 Internal Server Error

Error Message

The "500 Internal Server Error" message can be customized by each website. While this isn't very common, keep in mind that this error may present itself in more ways than the common ones listed below:

• "500: Internal Server Error"
• "HTTP Error 500 - Internal Server Error"

The 500 Internal Server Error displays inside the Internet browser window, just as web pages do. Cause

The 500 Internal Server Error is a very general HTML status code that means something has gone wrong on the web site's server but the server could not be more specific on what the exact problem is. Resolution

The 500 Internal Server Error is a "server-side" error, meaning the problem is not with your PC or Internet connection but instead is a problem with the web site's server. Even though the issue is not yours to troubleshoot or resolve, there are a few things you can do:

1. Retry the web page by clicking the refresh/reload button or trying the URL from the address bar again. Even though the 500 Internal Server Error is reporting a general error on the web site's servers and not your computer, the server error may only be temporary. Trying the page again will often be successful.
   
   Note: If the 500 Internal Server Error message appears during the checkout process at an online merchant, be aware that duplicate attempts to checkout may end up creating multiple orders - and multiple charges! Most merchants have automatic protections from these kinds of actions but it's still something to keep in mind.
2. Come back later. The 500 Internal Server Error message is one of the most common error message seen when checking out during an online purchase so sales are often disrupted. This is usually a great incentive to resolve the issue very quickly.
3. If you can't wait any longer for the problem to be resolved or if you'd like to help out, you may want to attempt to contact the webmaster or another website contact and advise them of their server error. The webmaster of most Internet sites can be reached via email at webmaster@website.com, replacing website.com with the actual website name.

[Bagi Zoltán]

Hi, thank you for using Boss Cart. I have the very strong guess that the 500 server error is caused by the apache mod_rewrite module. Different server configurations require different rewrite directives. Attaching to this post you may find a compressed folder. Please download it and after unzipping you will find two different htaccess.txt files in two separated folder. I removed some security feature from the one which is in the without-deny folder. (On some server the deny option is not allowed). In the other folder called option I inserted this code to the beginning of the .htaccess.txt file

Options +Indexes
Options +FollowSymlinks

Please, make sure that you remove the txt file extension ufter uploading.
Hopefully one of those files will solve this problem.
Thanks

[Parsifal]

I uploaded the .htaccess that you attached to your post, tried both versions, but still get the same error message.

Thanks for your help.

Parsifal

[Parsifal]

Problem solved. I removed the .htaccess file for the bosscart directory, the error message stated above disappear, and boss cart upload.

Please note:

I am running bosscart in a Windows machine, using Apache server, PHP 5.2.5, and MySQL.

[Bagi Zoltán]

Oh I see, do you run it at localhost. What software do you run in order to emulate the server?