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  #11 (permalink)  
Old 03-03-2007, 10:19 AM
Piotrek
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Cool T.J., so did the installer go throguh now?
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  #12 (permalink)  
Old 03-03-2007, 11:27 AM
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Hi Piotrek,

Nope still the same result.

Fails on the last one.

T.J.
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  #13 (permalink)  
Old 03-03-2007, 05:26 PM
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Hi guys,

I am having the same issue. I actually have taken the time to look at the files themselves and found some very strange permission sets on the .registry files. Basically when the files are uploaded to the server most of the files have the standard permission sets of 660 (read/write for owner and group), the .registry files have a very strange permissions set of 411 (read - owner, execute group and execute public). I have changed the .registry files to 777 and they retain that permission set until I actually run the install.php from a web browser, something somewhere in that script is actually changing those files back to the original funky permission set of 411. I have had my hosting company on the phone with me while we went through the process, through numerous trials, for example we have uploaded the files to the server individually via FTP, we have also tried uploading the .zip and then extracting it directly on the server. Always the same situation, something occurs when running the install.php that changes those .registry files back to 411. I hope this is enough information to give you a good spot to start looking. I am moderately proficient in PHP but I cannot locate exactly what is happening.

Thanks,
Will
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  #14 (permalink)  
Old 03-04-2007, 11:59 PM
Piotrek
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Hello Guys,

T.J.: "fails on last one" means "install fails on last step" or "in the first step of install write files says 'failed'"? These are two different problems... Please be more specific in what you write so that I can help you better If it is 'write files' problem please see below.

Will: Thanks for analysis of this strange bug. It is strange because we never occured it with our test installs - did you suspect your FTP client? Did you always use the same one? (I use Filezilla)

This problem has been posted to our developer board and thanks to your description of it hopefully they will sort it out fast.

I thought a way about it that might work for now:
Please prepare everything for the install.
Upload also my script I attached few posts above.
Start install in browser, when it says 'write files: failed' open new window in your browser and run the chmod_me.php script.
After it is done go back to the window with install script and try to proceed.

Unfortunatelly I never got this error so I am not sure if this will work but it is worth trying. Please let me know the results.

Best Regards,
Piotrek
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  #15 (permalink)  
Old 03-05-2007, 07:36 AM
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Hi Piotrek,

Thanks for taking the time to look into this. Let me give you some more information to help you guys better assist me with troubleshooting this issue.

I have taken your advice and I completely removed bosscart from the server and then installed it fresh. I have done this 3 times with three different methods, 1st I used Filezilla to FTP, I also changed the file permissions from within Filezilla itself by right clicking on the files and selecting "properties" and changing them to 777 permissions. I then ran the install.php script and it failed at the same point. I then deleted the entire install again, used Filezilla once more and changed the file permissions to 777, this time I used your chmod_me.php file the result was everything successfully changed permission but the .registry files, they completely failed. The thing that your chmod_me.php file did do however was lock out the install.php file completely:

"Forbidden
You don't have permission to access /bosscart/install/install.php on this server."

I removed the bosscart files completely and the next attempt I uploaded the files via WinSCP as SSH, I chmod'ed the files this time by going directly into the server via command line and set the permissions to 777. Once again upon running the install.php script it changed the files back to 411.

I know I mentioned this before, but just to be on the safe side I downloaded a fresh .zip file and checked the permission set of the .registry files, within the zip they are set at 411 prior to upload, this is a very, very odd permission set because it makes a file impossible to use.

The 411 permission set means that the file owner can Read the file but not Write or Execute, a Group member can Execute the file but not Read or Write (impossible permission set to use) and Public users can Execute the file but not Read or Write as well. Now I am pretty sure that the files themselves are not the cause of the problem since they only change back to that permission set after the install.php script is run.

Just a little bit of background for you, I am the overall IT Manager of Pixologic, Inc. (www.pixologic.com) and the hosting company that I am working with on this has 18 of our servers, both shared and dedicated. Basically they are at my beck and call since we are one of their largest clients, I have had their guys looking over this for the past week and this situation has all of us scratching our heads

The server environment that I am trying to get Bosscart to run on is as follows:

FreeBSD 5.4-Release (Operating System)
PHP Version 4.4.4
MySQL Version 4.1.22

I can also make the server's "phpinfo" available for you to look at, but I would rather send that information in a private message if you feel you need to see it.

Thanks for your time!

Cheers,
Will
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  #16 (permalink)  
Old 03-05-2007, 08:04 AM
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Hi Piotrek,

I am sorry for spamming the board here, but I just figured I would give you some interesting news. I just downloaded bosscart version 1.05 and the install works flawlessly, all the issues I am having are with the 1.5 download. Something that changed from 1.05 to 1.5 is where the problem lies.

Cheers,
Will
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  #17 (permalink)  
Old 03-05-2007, 11:07 AM
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Hi once again,

Since I had success with installing the 1.05 and the version that was giving the problem was 1.5, I sat down and looked at the install.php from both of them side by side.

In the new 1.5 version right after the checkallfiles function, starting on line 111 you have the following script:

$oks = 0;
//print_r($file_list);
$f1='';
foreach($file_list as $fl){
@chown($fl, 'php');
@chmod($fl, "0777");
}
foreach($file_list as $fl){
if(checkFIleRights($fl)) $oks++;
}
if($oks == count($file_list)) return true;
else return false;
}

I then checked how version 1.05 was written and found that it was slightly different:

$oks = 0;
foreach($file_list as $fl){
if(checkFIleRights($fl)) $oks++;
}
if($oks == count($file_list)) return true;
else return false;
}

The only difference between these two pieces of code is the current 1.5 version of install.php has an extra "foreach" conditional. Needless to say, what I did was completely delete bosscart again, I deleted the 1.05 version of the database that was created and started fresh. This time around after I changed all the proper files to 777 permissions and before I went to my web browser to start the install, I edited the install.php file and commented out lines 115 - 118, to remove the first foreach conditional:

112 $oks = 0;
113 //print_r($file_list);
114 $f1='';
115 /* foreach($file_list as $fl){ COMMENTED OUT
116 @chown($fl, 'php'); COMMENTED OUT
117 @chmod($fl, "0777"); COMMENTED OUT
118 } */ COMMENTED OUT
119 foreach($file_list as $fl){
120 if(checkFIleRights($fl)) $oks++;
121 }
122 if($oks == count($file_list)) return true;
123 else return false;
124 }


I then executed the install.php file from the web browser and suddenly it tells me that Write Files: Passed! I went back to the server to check and the file permissions were holding steady at 777, they did not revert back

I was able to complete the install by doing this, the database accessed properly and all the tables were created without an issue.

That is the good news, there is bad news however. Even though all the file permissions are set and staying that way, I logged into the admin and browsed around, everything looked good. I created a test product, when I went to upload an image, the image did not display. 5 files were written to the /bosscart/shop/products/images folder:

000001.1.big.image
000001.1.icon.image
000001.1.medium.image
000001.1.small.image
000001.1.thumb.image

In the product edit screen all the information is there but where it displays the image I am getting a broken image. When I right click on that broken image the URL it gives me is not one that exists:

/bosscart/products/000001/Notebook/images/icon/1

Then I decided to check the front end of the shopping cart, to see if maybe it displays for customers to see. I clicked on the link "Your Online Store" and I get a "400 Page cannot be found error" it is looking for something (some sort of index or home page I am assuming) in the main /bosscart/ directory and not finding anything.

I am possitive that everything is able to write to whatever files need write access, as was proved by the 5 files that wrote themselves above when I uploaded the image in the first place. I am also fairly confident that changing the install script to remove the conditional that was causing the files to change permission improperly is not the issue at this point.

I am lost and I am sorry to be such a huge pain about this whole thing.

Thanks for any time you can give me in advance!

Cheers,
Will


PS. On the Products page in the Admin Control Panel the Price field does not seem to retain a decimal value, it drops off the decimal and the last two digits, and I am also wondering how I configure the site to not read in pounds but in US Dollars. (These last two issues are very minor compared to everything else)
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  #18 (permalink)  
Old 03-06-2007, 06:11 PM
Piotrek
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Hello Will,

Thank you very much for your REALLY DEEP INSIGHT in the problem and unbroken will to make it work! The install file problem and the 'minor' bugs you mentioned will hopefully be cleared out by our programmers team.

Following the broken image and 404 errors you get - this is a separate problem, it has to do with mod rewrite rules. Please see the content of your .htaccess file in the main install directory, if it is empty please restore it from the install pack.
Also please check 'externalrootpath' file for its contents, there should be either 'http://localhost/' or 'http://www.YOUR-DOMAIN-NAME.com/'

Hopefully this sorts the problem and gets you a working version eventually...

Once more we really appreciate your interest in our software and the urge to make it work. Thank you!

Best Regards,
Piotrek
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