Quote:
Originally Posted by BbDeath
The pre-sales customer service was perfect. Now I have 4 support request without reply. So another fantastic hosting- with a contract including 12 month "initial term".
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Pre-sale at most hosting companies are fantastic, its the support after you become their customer that leave a lot to be desired.
Some people swear by 1 and 1 and others swear at them. This site is hosted on their server, have not had major problems yet but I am not in a hurry to recommend them given horror stories like yours that i have heard about 1 and 1.