Yep, it is annoying when you have to call these folk. It appears they just make the rules as they go along. If you do not need to call then don't because an easy 2 minute problem could end with you on the phone for 30min, 45 mins etc. Trust me, I know - the experience and pleasure in the early hours of the morning.
Still, as the years have gone by, there is way less need to call them as we get to know their products and how they function.
|