Gedtee,
There is a member of this forum who swear by heart Internet as well, I but going by my personal experience (which many old members of this forum can confirm) when this site was hosted by Heart Internet.
Here is example of some of the messages I logged at their support desk:
Ticket Number:711180078 Created at:2007-11-18 21:23:56 Last Updated at:2007-11-19 21:31:31 Service:ukwebmasterworld.com Summary:sites are offline again Status:CLOSED On 2007-11-18 21:23:56, you changed the ticket status to URGENT and wrote:
My websites are offline again, this is about the 3rd time the sites would go offline this week. Is this going to be a regular occurrence and its certainly does not seem to be a one off problem.
On 2007-11-18 21:31:26, Darren Vickers changed the ticket status to CLOSE-PENDING and wrote:
Hi there,
Thanks for the ticket. Web85 was down for a short time but it has now been fixed and our engineers are monitoring the situation. My apologies for any inconvenience.
Best Wishes
Darren Vickers
Heart Internet Support
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